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Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Estimation average time: 8 to 12 days

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

For Orders above 45€ you get Free Shipping

Specific cleaning methods vary by material, but simple tarnish removal is often possible with a polishing cloth with our products

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